Question 1

Are you available to travel?

Accepted Answer

Yes Serena is available to travel! Please read her Terms and Conditions for more information.

Question 2

Is it necessary to book a bridal trial?

Accepted Answer

Serena recommends all brides book a trial as it allows time for the bride to chat to Serena about ideas, concerns and inspiration surrounding their wedding makeup. Trials also ensure the day of the wedding go as smoothly as possible.

Question 3

Where are you located?

Accepted Answer

Serena is currently located in Wellington and has part time access to a salon in Northland

Question 4

How far in advance can I book you?

Accepted Answer

Serena takes bookings up to 6 months in advance for special events and up to 12 months in advance for weddings.

Question 5

Do you do destination weddings?

Accepted Answer

Yes Serena would love to be a part of your destination wedding! Please read her terms and conditions for more information.

Question 6

What brands do you use in your kit?

Accepted Answer

Serena is a cruelty free makeup artist and hairstylist so all her brands are either cruelty free or vegan. Some of these include luxury brands like Charlotte Tilbury, Hourglass and Westman Atelier. Serena is constantly researching brands and their ethics so her kit remains luxury and up to date.

Question 7

What if I need to cancel my booking?

Accepted Answer

For all information regarding cancellations please refer to Serena's terms and conditions.

FAQ'S

Frequently asked questions